Frequently Asked Questions

  • What is Universo-Play?

    Universo-Play is an online gaming portal that offers a variety of games that can be played on mobile devices and PCs. It is available in United Arab Emirates, and is a paid service.

  • How do I subscribe to Universo-Play?

    To subscribe to Universo-Play, you can follow the instructions for your mobile service provider listed in the terms and conditions above. You will be charged a daily, weekly, or monthly fee depending on your subscription plan.

  • Is there a free trial available?

    Yes, there is a free trial available for first-time subscribers in some mobile operators. After the trial period, you will be charged according to your subscription plan.

  • How can I cancel my subscription?

    To cancel your subscription, you can send a text message with the appropriate code to your mobile service provider. The codes for canceling your subscription are listed in the terms and conditions

  • What are the age restrictions for using Universo-Play?

    To use Universo-Play, you must be at least 18 years old or have received permission from your parents or a person who is authorized to pay your bill.

  • What do I do if I need help or have questions?

    If you need help or have any questions, please contact our support team at They will be happy to assist you.

  • Is my personal information secure?

    Yes, we take the privacy and security of our subscribers very seriously. By subscribing to our service, you are agreeing to our terms and conditions and authorizing your mobile service provider to share your mobile number with our partner who manages this subscription service.

  • What happens if I don't have enough credit on my mobile account to pay for my subscription?

    If you don't have enough credit on your mobile account to pay for your subscription, you will not be able to access Universo-Play until you have topped up your account.